FULL SERVICE Business Consulting

 

The Only Source of Knowledge is Experience”
-Albert Einstein

 

One way to learn how to do things right is to do them wrong first and then learn from the  experience. But that can be costly! A faster and more efficient route is to hire an expert who has already navigated those challenges. By leveraging their experience, you can avoid pitfalls and accelerate your growth.

With over 30 years of experience in building and operating regional and national title agencies and underwriters, we’ve seen it all. Our team of title experts is eager to share the benefit of our practical experience and can help you elevate your business in ways you may not have considered.

“Sometimes an outside perspective is the clearer perspective.”
― Shannon A. Thompson, Seconds Before Sunrise

 

We are your partner in growth and profitability. 

We will help you get your infrastructure in line, increase accountability in your sales process, develop a strong working culture—anything and everything needed to boost your bottom line and help you grow.

Our Experience includes:

  • Building successful title agencies
  • Streamlining operations for improved efficiency
  • Driving profitable growth through strategic partnerships
  • Navigating complex regulatory environments
  • Creating ancillary businesses

 

Our approach starts by defining what ‘success’ looks like for you. 

Are you aiming to improve margins? Expand your operations? Prepare for a sale? Form RESPA compliant JVs? Figure out which Underwriters, Search Vendors, or BPO providers to work with?

While every process is a bit different, our roadmap typically involves four steps:

  1. Interview.  Conduct detailed discussions with key stakeholders to understand your vision and challenges.
  2. Assess and Diagnose. Analyze the specifics of your business to uncover the gap between your goals and your current state, identifying root challenges.
  3. Strategize and Socialize. Develop a strategic plan to address these challenges and gain buy in from stakeholders.
  4. Implement and Analyze. Guide the implementation of the plan and measure the results to ensure success.

Boost your profits now.

Hiring a consultant is a big decision. The right one can make all the difference, but the wrong one can prove disastrous. Not every consultant is an automatic fit with every agency. The best engagements begin with an open minded and candid initial conversation. If this is something you are open to please feel free to reach out to us.

Outsourcing for
Independent Agencies

Big Title outsources elements of their process. They do this to lower costs and create a variable cost structure. We can show you how to do the same and distinguish between the ‘real thing’ BPO providers and the rest.

There are many ways to manage the ups and downs of the market. One option to consider is to create a variable cost structure to your business by outsourcing certain tasks.

There are hordes of outsource/BPO firms – all of whom extol their virtues openly. How do you know which ones are good? Most of them talk a good game and tell you what you want to hear. How do you know they aren’t learning title on your dime? How do you know they will deliver? Do they have adequate security policies and procedures in place to protect NPI, including personnel background checks sufficient to comply with US lender standards? What is the best way to manage them? What tasks should you start with?

Turk & Co. is fortunate in that we really do get to see it all. We know the real-life experiences our clients have had with various vendors, and what an agency can truly expect. We can eliminate the guesswork.

Outsourcing can make a lot of sense if done right.

We typically see our clients identify non consumer facing tasks as ideal for an outsourcing plan. Those tasks include:

  1. Order Entry
  2. Closing Protection Letter Generation
  3. Commitment Typing
  4. Payoff Ordering
  5. HOA Document Processing
  6. Subordination Processing
  7. CD Preparation (with title, settlement and recording fees only)
  8. Policy Typing
  9. Cover Record Processing
  10. Post Closing File Audit

Aside the value of enabling a variable cost structure, outsourcing can save you money, improve efficiency, and provide better and faster deliverables so that you can focus on core services. Outsourcing can help level the playing field and give you access to the same economies of scale, efficiency, and expertise that the biggest title companies enjoy.

Done right, it can be a game changer.

Underwriter Splits
and Vendor Placement

Underwriters

We have been tracking which of our clients gets what split with which Underwriter based on what geography, business mix and volume for the past 13 years.

We know each Underwriter’s bottom line and the Underwriters know that we know.

We use that information to get agencies preferred treatment. The Underwriters we have strong relationships with tend to look at business we send them as coming from the same source from a price perspective. Bottom line: We can help you get the best splits available. Caveat: the best economic split is not always the best ‘deal’. We also look at terms, underwriting capability and more in making recommendations.

Vendors

The simple truth is that some are better than others. Our experience in this market means we know which ones are good, so you don’t have to learn the hard way!