“I own a profitable title company. Nothing can go wrong.”
― Delusional Title Company Owner

 

The title industry is fraught with challenges. Some of these are ‘transactional’ (since every deal is a contingent liability) and some are ‘business’ (the wolf is always at the door).  These obstacles do not have to derail your success. We can help.

The consulting division of Turk & Co works in tandem with our M&A Investment Bank to help title agencies enhance their operations, boost profits and prepare for sale.

Here are a few examples of how we’ve helped our clients:

1. Before: Sending a mobile notary from your own panel to the home of a family with kids to have their closing docs signed, not knowing that your notary is on the Sex Offender Registry.
How we fixed it: We engaged a third-party mobile notary service with robust E&O and implemented Remote Online Notarization (RON) where permitted.

2. Before: Falling victim to false wire change instructions.
How we fixed it: We led insurer negotiations and developed a comprehensive Best Practices manual and training program with built in checks and balances focusing on social engineering to prevent future fraud. Implemented fraud prevention technology.

3. Before: The Parent of the title company which supplied most of the business sold the unit which generated the bulk of the volume.
How we fixed it: We restructured the company to better capitalize on growth opportunities, coached the leadership team, and helped their sales staff build on what little independent business they had. Shifted the mindset of the team from being freaked out (scarcity) to one of optimism and abundance. Getting them to be outwardly focused when their competitors were inwardly focused enabled them to capture new opportunities and market share from their competitors. The client is now profitable again.

4. Before: National Settlement Services provider facing plummeting margins
How we fixed it: We taught the company’s leaders how to manage a downturn, added new operational managers, designed and implemented a cultural reset, consolidated infrastructure, revisited underwriter selection, added Business Process Outsourcing (to create a variable cost structure), implemented Best Practices, and helped them diversify their business lines.

If you feel that there are gaps in your expertise, need support in achieving your goals, or are navigating a challenging phase, our team of title consulting experts can help. Our decades of combined experience and proven strategies allows you to tap into know-how that might otherwise take years to accumulate on your own.

Whether you want to scale your title agency or prepare for a successful sale, it is important to maximize opportunities. We work proactively to boost our clients’ profits now and better position them to sell when they’re ready.

Anything worth doing is worth doing right.

Howard Turk
310 294 9199

Founder & Managing Director

Matthew Kayton
310 962-0337

Head of Settlement Services